Records scattered across channels
Shared drives, email, and ad hoc folders make institutional records difficult to govern and retrieve consistently.
iDMS brings five-level classification, bilingual records work, controlled capture, search, minuting, and an auditable path toward grounded AI assistance into one records-management platform for Malaysian public-sector teams.

Shared drives, email, and ad hoc folders make institutional records difficult to govern and retrieve consistently.
Older scanned documents often lack extractable text, leaving useful records effectively invisible to ordinary search.
Officers can spend time recreating circulars, letters, and working papers that already exist somewhere in the archive.
The available foundation focuses on classification, capture, controlled access, retrieval, and accountability—without presenting roadmap intelligence as finished capability.
Organise records through a structured hierarchy that reflects agency, department, division, unit, and record context.
Capture digital files and scanned records with consistent metadata instead of leaving context inside filenames or folders.
Move records through accountable internal actions while retaining the sequence and responsibility behind each step.
Review captured material inside the records workspace without breaking the link between a document and its classification.
Find records through available metadata and search criteria, then retain useful searches for repeated operational work.
Keep access aligned with departmental responsibility and maintain a traceable history of important records actions.
Classification, capture, scanning, search, minuting, document viewing, audit history, administration, and bilingual UI form the current foundation.
OCR and text extraction, semantic retrieval with citations, and summarisation are being developed with officer confirmation in the loop.
Grounded drafting from authorised records is being designed around citations, human review, and traceable source use.
Approval workflows, digital signatures, bulk legacy migration, retention automation, analytics, and mobile access remain roadmap items.
Go directly to the product—or tell us what you need and arrive at the contact form with the right context already filled in.